FAQs

Q: How quickly will you build the website?

A: 1 week turnaround time.

Q: Can you help with branding?

A: Logo design is included if required. Full branding is available through our design studio.

 

Q: What if I don't like the design?

A: Our briefing process eliminates this. We can guarantee site happiness!
 
Q: How much input will I have over the design / population?

A: Images and text content will be supplied by you. We will create the design and functionality for you to approve before the site goes live.

Q: How does the website refresh work?

We will refresh the design of your website after 18 months of being on a web plan. 

Q: Can I upgrade my monthly plan at any time?

A: Yes, we have many options to add functionality to your site as you need them.

 

Q: Can I pause my pay monthly plan?

A: Our plans are a 12 month contract so after 12 months you can pause, cancel or carry on with our services.

Q: Will I own the website?

A: Yes after the 12 month contract period you own the website.

 

Q: What happens after 12 months?

A: You move onto a monthly rolling contract after 12 months. Cancel or pause at anytime.
 
 

Q: Can I still have a pay per month website if I already have my own website?

A: Yes we can transfer your domain and content over to your shiny new site.

 

Q: Can you help me get a domain?

A: Yes at no extra cost.

 

Q: Can I use my current domain?

A: Yes we can easily transfer this to your new website. 

 

Q: Is price of domain name included?

A: No but domains are usual very cheap to purchase from as little as 99p.

 

Q: Will I be able to sell products on my website?

A: Yes our e-commerce option supports shop sites. 

 

Q: Can I add payment integrations? Will this cost extra?

A: Our e-commerce option supports shop sites.

 

Q: Do you include an email address?

A: We can assist with email setup if required.

 

Q: How many web pages can I have?

A: Up to 20 pages. 

 

Q: Can I add a blog/news page?

A: Yes a blog feature can be added at no extra cost.

 

Q: What CMS are your websites built on?

A: We use multiple platforms and we will recommend the best platform to use based on your business.

Q: Can you update the website for me?

A: Yes minor amendments are included and a design re-fresh after 18 months. 

 

Q: Can I update it myself?

A: We don't recommend this. All of our packages offer full support and minor amendments included. If you have any amendments just drop us a call or an email! 

 

 

Q: What other business services do you offer?

A: Graphic design, printing and social media marketing.

T: 01782 450449

E: studio@33creativedpw.co.uk

NEWCASTLE-UNDER-LYME

33 Creative DPW Ltd,

Suite 121, Copthall House

King Street,

Newcastle-under-Lyme

ST5 1UE

PENKRIDGE

33 Creative DPW Ltd,

Market Street,

Penkridge,

Staffordshire

ST19 5DH

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